DC Policies

To provide you with the best service and products possible, we employ the following policy…



Under the following Conditions:
1) FINAL SALE. Tights, dance belts, undergarments and like items are considered intimate apparel and cannot be returned or exchanged for health reasons. Hair nets, hairagami's, bun builders, bun covers and make-up products are final sale for health reasons as well.
*Exceptions:: Tights, dance belts, nipple concealers, some undergarment leotards/briefs cannot be returned or exchanged except in cases of defective workmanship. Hair accessories and make up must be unopened or in original packaging and show absolutely no signs of wear or be defective to be considered for return. Such returns will require management approval.
2) RECEIPT must accompany ANY return/exchange.
3) ORIGINAL CONDITION.  All items must be: clean, free of odor, hair, and show absolutely NO signs of wear. All tags must be attached and/or it must include the original undamaged box or packaging.
4) CLEARANCE ITEMS ARE FINAL SALE. These items are marked 20-65% off, are clearly marked with a percentage off on the item, and are sold AS-IS. Any defects or blemishes to the item are considered when priced at clearance. No additional discount will be given. Absolutely No REFUNDS on CLEARANCE items.
5) Returns payments will be given back in the form of payment used for original purchase or can be applied to your account as store credit.
6) Items which do not meet the policy requirements will not be returned or exchanged.


1) Preferred Customer Program. Sign up for our DC/PC Program to receive a monthly newsletter with special store incentives, sales and PC Coupon, local studio news, and local dance events.

2) Instructor Discounts. Do you teach dance or fitness? Show us proof of employment from your studio/school to get a discount! Woohoo!!

3) Team Discounts. We love working directly with local studios & schools team members! *Requires studio/school director contact & special requirements.

4) Group Discounts. Any purchase of 5 or more of the same item by a teacher, director or parent qualifies for our Group Discount.

*Please email info@dancersclosetaustin.com OR teams@dancersclosetaustin.com for more details on discounts!

Special Orders

1) Items that are considered “Special Order” are items not currently carried in store. Special Orders will incur a non-refundable up-front deposit of 50% of purchase price plus shipping of $10.

2) All Special Orders are FINAL SALE and cannot be returned or exchanged except in cases of defective workmanship.

In Stock Items

1) Product availability varies from store to store. Please contact your desired location for availability and opportunity for item transfers.


We are always looking for spirited individuals with dance backgrounds and retail experience who are eager to work with us. Please email resume with references to shelley@dancersclosetaustin.com.